Many agree, MorePhotos is the trusted authority.
| Testimonial from Brian Geraths of Prints Charming Photography |
"THANK YOU MORE PHOTOS! In a world full of automated replies, I love that there are humans responding to my needs, and fast!. I was in need of my FTP folder access info today, and had two of your support staff call me within 90 seconds of each other to make sure that I was in! Cheers to another 12 years together, the first dozen has been worth every penny!"
Brian Geraths
Prince Charming Photography
| Testimonial from Don Anders of Anders Photography |
MorePhotos has been working with me for the last month on a technical problem I was having. They have been great to work with and I highly recommend them. They are a level-headed group with a will and desire to find and fix the problem. I have nothing but confidence in their ability to find the solution to any of my problems!
Don Anders
Anders Photography
| Testimonial from Liz Ordoñez Photography |
Mike Connors has been so generous with me over the years. I must have spoken to him at least a dozen times over the past five years. He goes out of his way to make things right. He is willing to give of his time, ideas and possible solutions to issues other than just his service. Leadership drives the rest of the company. And Mike has a great company.
Liz Ordoñez
Liz Ordoñez Photography
954.561.0177
www.lizphotos.com
| Interview with Steven Lucas of Lucas Photo of Eden Prairie, Minnesota | Listen |
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JOHN: Today we are in the studio with Steve Lucas of Steve Lucas Photography of Eden Prairie, Minnesota, and your listening to VTalk Radio's Photography Spotlight. Welcome to the program, Steve, and can you tell our listening audience how MorePhotos.com has helped your business.
STEVE: They've been great. We have a work with them from I think the beginning of when we started digital photography and that's probably been, I'm thinking, five or six years. We post every image that we photograph onto our website so our clients can view it. It's very easy to do. They love it. A lot of times, when I'm doing an executive portrait by the time they get back to their office, their image is already online. We also use the sales features for a lot of the groups. We're doing…I just photographed yesterday, I think it was two choral groups with about 40 kids in each group, and when I post those images online, I will sell right from that website and that has been amazing. It's so nice to come in the morning and have orders there waiting for you, it collects the information, collects the data and it's just been a tremendous asset and continuous to be.
Lucas Photo
Steven Lucas
952.949.0578
www.lucasphoto.com
| Interview with Wayne St. John of St. John Photography of Pineville, North Carolina | Listen |
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DAMIEN ALLEN: You are listening to the VTalk Radio's Photography Spotlight. I'm your host Damien Allen, and today we're speaking to Wayne St. John owner of St John Photography in Pineville, North Carolina. Good afternoon and welcome to the program, Wayne.
WAYNE : Thank you very much.
DAMIEN: Could you tell us please how has www.MorePhotos.com helped your business?
WAYNE : We started with MorePhotos a few years ago when we were at a real cross point. We wanted the parents who order our school photos to be able to purchase pictures online. To this day, I think we may be the only school photographer who actually does that. I think why more school photographers don't do it was with parents and kids being online, there is a certain level of security. People don't want anybody just going on the computer and seeing photographs of their kid. So, we went for MorePhotos for the first couple of weeks that we started out with them and they have an incredible system that allows us to give each parent a 6 digit code. So when they go to the website, they put in their code, and their kids photos come up and nobody else's. And that code is embedded with the school so somebody can't just type in six random numbers and just happen upon a kid. So, it's really a fool proof system that's worked well for us for a couple of years. When we first thought about doing it though we had what I call the suits come in and give us a price on building our own website. We do have our own website that is more of a calling card or a business card I say or brochure that has sample photos on it, but what we just wanted was a shopping cart where people could go online and purchase photos. So the suits came in and they said, Wayne , it's going to cost you about $10,000.00 for us to do a one week analysis of what you're going to need for your website. And, then it's going to cost you about $50,000.00 or $60,000.00 for us to actually build the shopping cart that you need. And my thought was everybody has a shopping cart on their website. This is crazy. Why are we paying this much to reinvent the wheel. A shopping cart is very common. Can't we get some out of the box, plug in shopping cart that everybody uses that we can customize for ourselves. That's when we found out about MorePhotos. I called up Mike Connors, he is the owner and he's a great guy and I've spoken to him personally many times, and he actually worked with us to customize it even a little more than it's already customized so that it's going work for our needs. To this day we have thousands and thousands of photos on the MorePhotos shopping carts that we have at any one time. I think that sometimes we have 50,000 or 60,000 photos, and it has worked flawlessly for us, and it has generated thousands and thousands of dollars. We really do believe that when someone orders school photos just on a paper form, they order certain amounts, but when people go online at 11:00 at night and start clicking away they tend to order a little bit more. So we feel our online orders have been higher than paper orders. I think the first season we started doing it too about a third of all of our orders came from online the first season we started doing it. So that was amazing to us.
Wayne St. John
St. John Photography
704.889.7800
www.stjohnphotography.com
| Interview with Peter Pecci of Pecci Photography of Naples, Florida | Listen |
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JOHN: Today, we are in a studio with Peter Pecci of Pecci Photography of Naples, Florida, and you are listening to VTalk Radio. Peter, how has www.vtalkradio.com helped your business?
PETER: I found that putting a copy of the interview on my about section of my home page did several things. One is it validated me as a professional. It separated me from my competitors. I gave my clients the opportunity to put a voice with the written material that is in my home page which really worked out well. To get an opportunity to learn about me, and what we do, and how we do it, and what we can do for them. And it's good for both national and international business. We've has some inquiries as being destination weddings photographer. That's been a good thing. Past and present clients also when they're talking me up, referring me to other clients, they used that as a reference point. It does it all. It's real easy. It also brings people to the rest of my home page…all the pictures of the past weddings and engagements and a lot of the services. So, now we have pictures, we have verbiage, and the best thing the frosting on the cake is the actual verbal interview. I would have to say it's probably the best single marketing tool that has impacted my business. I was very honored that you thought of me to talk that day, and I think it's very helpful. I certainly recommend it to anybody.
Peter Pecci
Pecci Photography
239.596.8100
www.pecciphotography.com
| Interview with Richard Clark of TruLife Images Digital FX Studio, Inc. of Millersburg, PA | Listen |
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JOHN: Today we are in the studio with Richard Clark of TruLife Images Digital FX Studio, Inc. of Millersburg, Pennsylvania, and you are listening to VTalk Radios Photography Spotlight. Today, I want to ask you, Richard, how has www.MorePhotos.com helped your business?
RICHARD: Oh MorePhotos has been great. I tell you, you know, in this age of internet, connectivity and being plugged in as we call it now-a-days, it's very important for photographer to have the ability to show his proofs and true quality of this work online and MorePhotos has come through and has come through for several years for us now in a big way. MorePhotos has been the kind of organization that really tailors to the photographer. They allow us to put up as many images as we want, giving events separated by events or by category, they were able to apply our own price lists and everything to a full service ordering facility for our photography business and that's what MorePhotos brings to the table, They've done a great job at providing those services as well as unprecedented phone support whenever we need to call them with question or have an issue. They're ready to respond and they've done just a fantastic job of making life much easier and allowing us to focused on our core products and that is taking pictures.
Richard Clark
TruLife Images Digital FX Studio, Inc.
717.982.2877
www.trulifeimages.com
| Interview with Robert Blanken of Blanken Photography Studio Limited of Bethesda, Maryland | Listen |
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JOHN: Today on VTalk Radio Photography Spotlight, we have award winning photographer, Robert Blanken of Blanken Photography Studio Limited of Bethesda, Maryland. Welcome to the program today, Bob. Can you tell us how www.MorePhotos.com has helped your business?
BOB: Oh absolutely. Over the years when I first developed an online presence and had a website, I knew I needed to expand it, and get what is it, E-commerce, you know, being able to have people go online, look at the pictures and buy them. That's when I got involved with MorePhotos, and they were able to wrap their technology around my website which is quite large. I have a big website with lots of information on it and lots of pages and they were able to integrate all the e-commerce work into my website and gave me everything I needed to modify and change it as I wanted to add things. Expand the website, add photographs, and it was extremely easy. And they're wonderful on the technology side to being able to give me the support I needed.
Robert Blanken
Blanken Photography Studio
301.320.8714
www.blankenphoto.com
| Interview with Julie Farivar of American Photography and Video of San Antonio, Texas | Listen |
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DAMIEN: Good afternoon and welcome to the VTalk Radio Photography Spotlight, today we have with us via the telephone, San Antonio photographer, Julie Farivar of American Photography and Video. Good afternoon and welcome to the show, Julie. Could you please tell our listening audience how is MorePhotos.com helped your business.
JULIE: Sure, they're very helpful in the sense that they provide our customers with a very useful tool which is having all their pictures online. We used PhotoManager that they provide and also our emails to them, and if you have any sort of technical difficulties, they are very quick to help and that's definitely very useful for us, and we think that MorePhotos is great to use and great asset to have for any photo business.
Julie Farivar
American Photography & Video
210.699.9687
www.american-photography.com
| Interview with Kalin Scharnbeck with KMS Photography of Charlottesville, Virginia | Listen |
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JOHN: You are in the studio today with, Kalin Scharnbeck with KMS Photography of Charlottesville, Virginia, and you are listening to VTalk Radio's Photography Spotlight. Welcome to the program Kaylynn. Can you tell our listening audience how MorePhotos.com has helped your business?
KALIN: MorePhotos has been a great partner in my business actually. They have been awesome about working with us to accommodate our clients, you know, as far as being able to put images for them with different events. They just have been open to our suggestions and have tried to work with us to really make us look great with our clients. They've added new features throughout the years that have really enhanced the experience that our clients have when they go on to view their images. And, you know, are still open to improving their product which I really have appreciated, you know, as a client of theirs as well as what they do for my clientèlle so they've been great.
Kalin Scharnbeck
KMS Photography
434.973.1740
www.kmsphotography.com
| Interview with Patty Kaufman of Its You Photography of Phoenix, Arizona | Listen |
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JOHN: Today on VTalk Radio's Photography Spotlight we have Phoenix, Arizona, photographer Patty Kaufman of Its You Photography. Welcome to VTalk Radio's Photography Spotlight, Patty. How has MorePhotos.com helped your business?
PATTY: MorePhotos is a delight to work with. To start with their technical staff is absolutely the best. They're the best. They walk you through even if you are asking them the silliest question, they walk through, and have you do everything right there with them so they know that they have you trained, and you know what you're doing and you're just not left in the dark. So they're fabulous, fabulous, fabulous in the technical aspect. Also they're their site makes it so easy to put together your website. They have all the hosting things right on there so you just go ahead and you build your website right there, nothing hard. And you can stick the beautiful color and the different skins that you want. It is so easy. You can build your website in a matter of moments. So they really, really are very helpful that way. Plus for my client's usage it's very easy to maneuver through the site, very easy to get to the check out stand which is very important for photographers to be sure people can check out easily, and it's easy for them to go ahead and go through with their shopping cart. MorePhotos is definitely a delight to work with definitely makes everything very easy.
Patty Kaufman
It's U Photography
602.866.8328
www.itsuphoto.com
| Interview with David Haskell of Haskell Photography of Toronto, Canada | Listen |
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JOHN: Today we are in the studio with Toronto Canada photographer David Haskell of Haskell Photography, welcome to VTalk Radio's photography spotlight David. Thanks for having me on. Tell us how has MorePhotos.com helped your business?
DAVID: MorePhotos has been fantastic. You know our studios themselves are 1000 miles apart, but our clients are basically from Canada to Denver. We have clients all part of states, all the parts of Canada, and so it makes it so great when you're working to people. They can go on, we can custom price list for them, they can look at their pictures, they can give us feedback, comments, order their photographs, and, you know, I would say for a fact that sales have increased because we've had it. And the convenience, you know, these days for everybody, time is money whether it's a business or, you know, a family. The ability for them to sit at home on their own time, look at their photographs, order their pictures, and know that their order is secure and have it come back to us is fantastic. And from our end, it just streamlines things. We actually use the MorePhotos system almost as a filing system up and until the point of our clients' work being completed and then we take our images from there and we file them away once the customer is completely finished with them. But we use the system for everything from portraits and portfolios to corporate events and it's been fantastic by the way.
| Interview with Glenn Martin of Martin Photography of Lawrenceville, Georgia | Listen |
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JOHN: Today we're in the studio with Glenn Martin of Martin Photography of Lawrenceville, Georgia and you're listening to VTalk radio's photography spotlight. I want to thank you for joining us today, Glenn. Can you tell all the listening audience how MorePhotos.com has helped your business?
GLEN: MorePhotos has been the unique product for us. We've done a lot of research in looking for an online photography sales site and the one thing that took us to MorePhotos was the fact that since we worked with the School situation where we have multiple events where people are wanting to purchase picture from MorePhotos allows our clients to combine photographs from several events into one shopping cart. Not something that we found with any other photographic online vendor that and really makes things enjoyable for our clients to not have to shop this ball game, check out through a shopping cart, then go to another ball game, then go to their sports portrait proofs. By being able to combine multiple events in one shopping cart, we've found the product that really encourages our clients to purchase even more. Their service is great, they help us when we need help, we just really think MorePhotos is a great product and a great business partner for us in selling online pictures. We'd recommend them to anybody.
Glenn Martin
Martin Photography
770.995.7399
www.martinphotography.com
Interview with Frank Harrison of Timepiece Photography and Spotlight Photographics of Paducah, Kentucky
JOHN: Welcome to VTalk Radio's Photography Spotlight. Today we are in the studio with Paduka, Kentucky, photographer, Frank Harrison. He is also the operations manager of both Timepiece Photography and Spotlight Photographics which is changing the image of photo day for professional photographers. Welcome to the program, Frank. Would you tell our listening audience how MorePhotos.com has helped both of your businesses.
FRANK: MorePhotos has absolutely come up with the most ingenious way for a photographer like ourselves to be able to up load our images to the website, provide our customers with a very easy way of being able to view and purchase their photos. MorePhotos also offers us a very flexible way of being able to offer multiple price lists and image descriptions of what we offer to the customers as well as be able to provide our products to their network of photographers throughout the country and the world, because they do offer their services I believe in 8 different countries.
Frank Harrison
Spotlight Photographics
270.443.2151
www.spotlightphotographics.com
| Interview with Adam Stein of Alpine Images of Sun Peaks , BC, Canada | Listen |
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JOHN: Today we are in the studio with Sun Peak, British Columbia, Canada, photographer, Adam Stein, of Alpine Images and you are listening to VTalk Radio's Photography Spotlight. Thanks for joining us today, Adam. Would you kindly tell our listening audience how MorePhotos.com has helped your business.
ADAM: Oh it's absolutely unbelievable. I have to say their a fantastic company. Truly I do a lot of event photography and showcase and sell a lot of my photography online. We've used other companies in the past, and since I've found MorePhotos, it made a huge difference. Their software is very user friendly. They think kind of like professional photographers think. It's not an add-on for the general public; it's really professional photography specific company. Their help line are fantastic. The guys there definitely know what they're doing, and they get back to you in a timely fashion when you're in a bit of a panic and you need to get things organized, and I have to say they've made an absolutely huge difference in my e-commerce.
Adam Stein
Alpine Images
250.578.0424
www.alpineimages.ca
Interview with Mark Youngblood of Youngblood Studios of Haerstown, MD
JOHN: We are in the studio today with Hagarstown, Maryland, photographer, Mark Youngblood, of Youngblood Studios, and you're listening to VTalk Radio's Photography Spotlight. Welcome to the program, Mark. Can you tell our listening audience how MorePhotos.com has helped your business.
MARK: It's just helped me streamline my business as I don't have to sit down and meet with every client to show them proofs. With my wedding photography, I'm doing an engagement session before their wedding and what I'm doing with that session is making a wallet size card that has their engagement photograph on one side and then on the other side it's going to have directions to tell all the guests at the reception on how to look at this couple's wedding photographs. So I make enough of those and hand all those out at the reception so I'm doing 30 weddings a year and most weddings that I do have 300 guests, and you do the math on that of how many people that drives to my website and not only am I selling photographs to family, at that point I get to sell photographs to pretty much all their friends too that were at the wedding. When I get into my family photographs, I'm using that to upload the photographs. All the family members can not only go online and look at the photographs, but they can pass the website all around to all their family and friends and say hey look at my photographs I just had done and so there you'll have other people buying photographs also other than just the immediate family that you photographed so it's been a really good toll for my business. It's amazing how many hits I get on my website when I look at the site count. It just blows me away at how many people are going out and looking at my photographs and even past brides that I photographed four or five years ago are still going to my site just looking to see who I'm photographing, because they just looking at my photographs that they're just going and checking out my website. It's a great sales tool.
Mark Youngblood
Youngblood Studios
301.739.7250
www.youngbloodstudios.com
| Interview with Chris Montgomery of Long Island Image from Plainview, NY | Listen |
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JOHN: Today on VTalk Radio's Photography Spotlight, we have Long Island, New York, Photographer, Chris Montgomery of Long Island Image joining us. Thanks for coming on the program today, Chris. Can you tell our listening audience how morephotos.com has helped your business?
CHRIS: MorePhotos has been a tremendous asset to me. Prior to MorePhotos I just had a simple website where I couldn't integrate and actual shopping cart, but with MorePhotos, I've been able to use their template to build a website that's completely unique that's completely integrated with a shopping cart. They have a fantastic viewing gallery. They're also integrated with Pay Pal or you can bring in your own merchant account. Their technical services are outstanding. It's not just a phone call to far away; they're really great people who I've gotten to know several of them very well. The site themselves is very easy to use, their site, their image program, their order manager. They offer, I believe, about a dozen different vendors that I can use so it's actually opened up my range of photo products to sell and it's really taken a lot of the work off of me for order fulfillment, because I just click a button and the order's filled. So, I have to say it's one of the better decisions I've made as far as a website goes.
Chris Montgomery
Long Island Image
516.822.3030
| Testimonial for Don Puckett of Camelot Barefoot Portraits from Fairhope, AL | Listen |
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DAMIEN: Good afternoon and welcome to VTalk Radio's Photography Spotlight. I'm Damien Allen and today we have with us in the studio via phone, Don Puckett of Camelot Barefoot Portraits in Fair Hope, Alabama. Don, how has morephotos.com helped your business?
DON: MorePhotos has gave me good access to the web, gave me a vehicle to be able to post my pictures online for clients which are mostly out of town that go online and look at the pictures, place the order. Gives me a convenient printout once I've got the order in so I've got a hard copy of it that way there are no mistakes. I know what the client has ordered. Any questions I can follow-up with them. My web access is if you do a Google search on beach photography, Fair Hope or beach photography, Gulf Shores, Alabama, you'll see Camelot Barefoot Portraits coming up one, two, or three and I figure MorePhotos is the reason for that. My search engine, my key words we use through them just I've just had good experience with MorePhotos. I've been with them 3 or 4 years and just love it. I would recommend anyone to go with MorePhotos.
Donald Puckett
Camelot Portraits
877-980-2322
www.camelotphotography.org
| Testimonial for Maurice Rodriguez of Mr. Maurice Photography from WPB, FL | Listen |
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JOHN: Today on VTalk Radio's Photography Spotlight, we have Orlando, Florida, photographer, Maurice Rodriguez of Mr. Maurice Photography. Welcome to the program, today, Maurice. Can you tell our listening audience how morephotos.com has helped your business?
MAURICE: Well it's helped my business tremendously. Mainly because it's broadened my customer base from just not being local to being, well, worldwide through the internet which is a wonderful thing. They built and designed my website which is very, very impressive, and it's the first thing that people generally see. I give them a business card and nowadays people go straight to the website then they check out your stuff and see what you've got going on and they've built a really nice website for me and it also enables me to share my photography with other people as well as they can purchase it if they'd like and it's just made a big, big difference in my business because it's really expanded way beyond the city limits per se.
Maurice Rodriguez
Mr. Maurice
407.629.9900
www.mrmaurice.com
| Testimonial for Jennifer Davis of Jennifer Davis Photography from New york, NY | Listen |
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JOHN: Today on VTalk Radio's Photography Spotlight, we have New York, New York, photographer, Jennifer Davis, of Jennifer Davis Photography. Welcome to the program, Jennifer. Can you tell our audience how morephotos.com has helped your business
JENNIFER: MorePhotos has been an amazing part of my business. It allows me to get the prints up online and, you know, family members and guests from all over the country are able to order prints through me. They don't have to go through the bride and groom and choose. I also love it because the order comes straight to me through me email so I get the order in and I'm in full control of the prints and the quality that's going out. Now I'm able to package up the prints and my logo boxes and everything.
Jennifer Davis
Jennifer Davis Photography
917-734-8159
| Interview with Craig Bumgarner of Craig Caroll Photography of Aimes, Iowa | Listen |
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CRAIG: Well, I tell you, with the digital revolution, they've been very instrumental in helping our business thrive in this digital age, and we owe them a big thank you for that.
Craig Bumgarner
Craig Carroll Photography
515-232-1209
| Interview with Tate Seimer of Cloud Nine Photography from Salt Lake City, Utah | Listen |
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TATE: Absolutely. I've been using MorePhotos now going on my third year here. MorePhotos is set up really integrated in from my website as my only proofing system. In other words, all my clients see all the work that I do for them through my MorePhotos interface. It has been extremely easy to use. The customer service has always been great in terms of I almost always get somebody to answer live, and if not they all ways call back right away. Typically, you have an answer for whatever concern I have right away. It's a really easy system for clients to use. They think it's really cool and the nice thing about it when I say it's integrated into my system, they think it's my system. It looks just like my website so they think it's part of my website and something that I put together and it's just very sophisticated, very intuitive system to use and very user friendly. I've been very pleased with it.
Tate Siemer
Cloud Nine Photography
801.699.4532
| Interview with Ron St. Jean of Ron St. Jean Photography from Rollinsford, NH | Listen |
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JOHN: Ron, can you tell us how has MorePhotos.com helped your business?
RON: MorePhotos has provided me the opportunity to have a website that is easy to maintain. I can maintain it myself and update it myself which allows me to present a fresh contemporary view to the public. When people are looking for a photographer and then come across my site, they have a site that's attractive, easy to navigate, and that has worked well for me.
Ron St. Jean
Ron St. Jean Photography
603.742.0660
www.ronstjean.com
| Interview with Amanda Litts of Digital Designs from Peshtigo, WI | Listen |
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AMANDA: Well, MorePhotos was pretty much a Godsend for me. I ran across the website. I was at a seminar in Minneapolis and the gal that was sitting next to me, we of course, were talking and this is before I quit my job and so I was mostly doing photography on the side, but one of my big hurdles was the website. And I had been looking for a class that I could take locally where I could design my own website. I had certain things that I wanted it to do and I didn't want it to be complicated. I knew that it would have to be updated frequently to keep current on what I was doing, what was going on. I knew that I wanted my customers to be able to do their photos online and I didn't want it to be time consuming for me to take care of keeping it up to date and all of that. I wasn't having any luck finding any course locally that I could take and I was pretty overwhelmed by the whole thing, but luckily I was talking to this gal at the seminar, and she gave me her card and was telling me that More Photos was the website that she used. I got back home, and I checked it out and I was really impressed right away at how easy everything was. I believe that it was only a couple weeks after that I got signed up and the people were very helpful on the phone. You know, I had a choice of getting a custom designed one or using the templates that they had. I took a risk and I wanted to get it up and running as quickly as possible so I went with the templates and they helped me with getting the domain name set up so I didn't really have to do anything for that. They took care of that once I found a name that wasn't taken already and it was such a relief to have this company that was going to take care of everything that I basically had been dreading doing for so long and it was so easy and affordable really, and it did everything that I needed it to do. They've constantly made improvements and keep updating. I just updated my site again with new colors and a new layout and I think that's important so new customers don't get bored. I have a lot of customers that go and they just look at my pictures all the time. So, it's nice to be able to change the colors and the layout from time to time just so people don't get bored with looking at the same thing and the improvements that they keep adding is just wonderful. Now I'm taking credit cards and they can even take that information, it's pretty easy for the customers to use, you know, not hard for them to figure out how to get in and look at their pictures and place their orders and it's just been great for my business and a time saver because I didn't have to learn how to write code for making my own site, and I think it looks good, and my customers think it looks good. It does what it's supposed to do. I've been very happy with the service they have provided me.
Amanda Litts
Digital Designs
715-938-0938
www.digitaldesignsbyamanda.com
| Interview with Steve Tarver of Steve Tarver Photography from Humble, TX | Listen |
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STEVE: Absolutely, we are making sales that we never would have been able to reach out and touch in the other ways that we used to sell. For instance, we have everything from grand parents that are in Rhode Island or San Diego or Seattle that can get online through the way that MorePhotos lets us display the images and actually look at and enlarge picked images that they'd like to have. They can place them in their shopping cart right then and can go immediately to checkout. They can pay by Paypal or credit cards or send us a check once it's done. If you consider though we would not have been able to reach those people in a more conventional way such as mailing out proofs or waiting till the grand parents came to visit or things like that. Absolutely, our sales have gone up a whole lot thanks to MorePhotos, and we found MorePhotos to be easy to use as far as organizing and uploading our images as far as building pricing lists and options that people can make. If you visit our website, you can actually go through and look at the different kinds of albums that we offer, the different kinds of printed cards we offer, and you can pick and chose and marry images to those different things right there online and it's basically because we found MorePhotos to be very easy to use from our point.
Steve Tarver
Steve Tarver Photography
281.446.3906
www.stevetarverphotography.comm
| Interview with Cindy Romano of C. Romano Photography from Woodstock, IL | Listen |
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CINDY: I love MorePhotos.com. I switched over from a company that I had a long time ago to MorePhotos and they've been very helpful. Customer service is great. I can call them and they talk me through stuff and help me through the back page of my website. I like my website, but I can go on the back page and change wording and change images. That's a big plus for me being a photographer is to keep my images fresh and new on my website. You can change colors; they help you with templates and layouts so you can create your own specific style in your website. I like the fact that I can download all my images from a wedding and have my customers and everybody who came to the wedding go online and look at all the images that I have produced from that wedding, and they can order on there. I like the email. My customers can email me from my website, and they can also get newsletters from my website. So, the website handles all my business needs.
Cindy Romano
Cindy Romano C. Romano Photography
815-568-1181
www.cromanophotography.com
| Interview with Bob Sargent of Sargent Photography from Tampa, FL | Listen |
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JOHN: Bob, would you tell our listeners how has MorePhotos.com helped your business?
BOB: I started with MorePhotos, oh gosh, a few years ago. I can't tell you how long it's been, but they host my website for me. My clients find it very easy to order their images and stuff from there. It tells me a lot because it's so easy for everything. It's a one-stop for me, because they host my site and they do the retail end of it for me, and they just email me when the clients get an order from me, and it just works out really wonderful. I've recommended it to several of my compares' and no one's ever complained yet, so I think it's just a wonderful thing.
Bob Sargent
Sargent Photography
813-930-7390
www.sargentphotography.com
| Interview with Gordon Geraci of Elite Photography from Cincinnati, OH | Listen |
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JOHN: Gordon, could you kindly tell our listeners how has MorePhotos.com helped your business?
Gordon: Well we use MorePhotos.com to help us streamline what we want to do in the studio. There is so many different ways to use MorePhotos.com, but we use it for those sessions, to proof those sessions that we don't see to be sales opportunities. Pretty much we're an in studio projection studio where we don't let proofs go out. We want to do the sale and help the client right here in the studio, but every now and then let's say there's a re-shoot situation.oh the client needs something for the yearbook on a blue background, they've already come in and placed their order, they just found out that the school's changed the requirements, they need something on a blue background now. It's really not going to be a sales opportunity for us, so rather than take up a projection room for the client to have to come all the way back in just to look at 6 or 10 different head and shoulder shots on a blue background, we'll just pump it up on our website through MorePhotos.com and let the client go in and look at it and just call us with the number that they want to choose. Now, that's just one way we use it. There are other things we do where there are not sales opportunities, but maybe more of a benefit to a client where we're not going to try to sell them portraits, we just want them to be able to able to view what we've done. Let's say recently I've done all the policemen in Evanston. We wanted them to see all their images, but we're not trying to sell them as a community service we provide. So rather than have each police officer have to come back in to our studio and view their six or eight choices, we can just upload them all to the website. They all can get on at their convenience, even get on anywhere in the world. Family members in Florida can look at it, and consult with people and then they can call us with their final choices. Sometimes business publicity will use it for that where the client has prepaid for a package and they just simply need to pick out their favorite one image and so we can upload the 20 or 30 choices that they have, they can look at them and then call us back. It's very convenient for the business client to not have to come back and then also be able to consult with other people that they want to bring in on the decision before they make a final decision. So that's how we use MorePhotos.com. There's just a whole host of ways you can use it. We are entertaining thoughts of different ways to use it, but it's nice to know it's there any time we want to use it.
Gordon Geraci
Elite Photography
513.554.0300
www.elitephotography.com
| Interview with Jim Pierce of Downtown Pro Photo from Crystal Lake, IL | Listen |
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JOHN: Jim, could you kindly tell our listeners how has MorePhotos.com helped your business?
JIM: Well they've helped us in a multitude of ways. We've gotten some pretty good marketing ideas from them. We've also been able to offer to our customers because we have a lot of individual smaller studios where sometimes people are working out of their house or small location where they rent areas, and by using MorePhotos, we have been able to set them up with their own websites. They have been able to do the online hosting of events such as family portraits all the way up to weddings, and this allows them to be able to compete with the bigger guys. It helps them to offer their services in today's modern technology and to take advantage of the online ordering systems, the marketing, having to their own website. So it really helps our clients tremendously to be able to do this affordably and also competitively with the bigger guys who have the little, deeper pockets. They've got the server, they've got the big, fancy web designers, and it gives them the little edge that they need to succeed.
Jim Pierce
Downtown Pro Photo
815-788-9100
www.dtphotoonline.com
| Interview with Mark Frapwell of Frapwell Photography from San Diego, CA | Listen |
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JOHN: Mark, can you tell our listeners how has MorePhotos.com helped your business?
MARK: Well, you know, I tell you, there has been one business, More Photos, that has helped me more than any other business that I've worked through. For one, I have my online photo galleries through them. My client's get to order their photos right through them. They can either fulfill the prints and ship them to my clients, or I can fulfill them and ship them to my clients. And they're knowledge of photographers, their helpfulness. what they have done for me with their little hints and clues of my business has streamlined my business tremendously, and I just very much appreciate what they do for me and how they have treated my business.
Mark Frapwell
Mark Frapwell Photography
858.369.9888
www.markfrapwell.com
| Interview with Don Farquhar of Associates in Overland Park, KS | Listen |
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JOHN: Don, can you tell our listeners how has MorePhotos.com helped your business?
DON: It has helped me in quite a few ways. The biggest advantage with MorePhotos is we're able to get our images out to be seen by far more people than what could have been seen back when we used to do paper proofs. This way if your grandma lives out of town, she can see them, aunts and uncles can see them. When we're doing weddings it is extremely important that we do have our own email addresses. We do send out an email to all the brides and everybody, all the attendants also. This way they can go on the website and they can take a look at the wedding photographs. One thing that we have noticed over the years is that bridesmaids and groomsmen and grandparents and things like this nature here, very seldom get to see the professional images that are taken by a photographer. By using MorePhotos we are able to go and we're able to catch that group of people. We're able to go ahead and show them the photographs and it's reaped its good rewards as far as orders that come back from a shoot. We have been looking around to many, many, many different online companies. We found MorePhotos as with all the other companies we have been looking at, we gave them a call. We had certain perimeters that we wanted. We wanted to do this, we wanted to do that, we wanted to do something else. I had talked to Michael Connors, and he was just unbelievably counseled. My first visit with MorePhotos, I was on the phone for almost 2 hours with them. The next day, I was back on the phone for another hour with them with more questions and getting information from them exactly what they could do, and he was showing me what they could do and how they do it. The following day, again, I was on the phone an hour with him trying to find out a little bit more details. Finally when we had decided to go with MorePhotos, that's decision we have not regretted. The changes that are continuing to happen in the industry, MorePhotos is right on top of it. They are right there assisting the photographer. If you have any needs or wants or suggestions, MorePhotos is more than happy to go ahead and take those suggestions and help the photographer. They've often said that if a photographer does not sell a photo, there's no reason for them to be in business. That's what they're purpose in business is to assist the photographer in getting to the public and to sell their images. I had to laugh about Mike after I got to know him quite well, that once we finally decided to go ahead and sign up, and he went back into his office staff and said, Ok, you got the associates they're signing up. Now we have to keep them for about two years in order for us to even make any type of profit for the amount of time I spent with them on the phone. Now, I don't know very many businesses that will take the amount of time and the effort that they do to assure that that phone call was being taken care of and they've been taken care of in a professional manner. I can not speak highly enough for MorePhotos. They are, in my opinion, the leading online company. There are several companies out there, and I look all the time at different companies. It's just amazing how much more advanced that they are and ahead of their competition.
Don Farquhar
The Associates
913.897.5744
www.assoc-studioandgallery.com
Interview with Michael Smith, co-owner and general manager of West Michigan Photo Works from Holland, MI
JOHN: Michael, can you tell our listeners how has MorePhotos.com helped your business?
MICHAEL: John, we've been partnering with MorePhotos for I think about 6 years already. Very shortly after they started up in Traverse City, Michigan, we started partnering with them. For several years, we partnered with them through their lab images program which allowed us to offer their web hosting services to our customers through somewhat of a cost effective arrangement to our customers and to us. Now this was a great benefit to us in that we didn't have to reinvent the wheel for web hosting for our customers. I think that MorePhotos' web hosting services is probably the premium service out there. They're strictly a web hosting company and that's the thing I like most about them. They don't force the photographer to fit into a box. They don't force the photographer to lose control of their own branding. At every point in the MorePhotos process the photographers work is branded with his own name on it. You're not going off to another site for ordering. You're not going off to another site for payment. Everything is done in the photographer's name, and I think that that's critical for a photographer to build his own brand. At no time should the photographer be forced to lose the focus of hey this is my work and I'm in control, you're dealing with me. I think that's very critical. So we've partnered with them for 5 or 6 years and it's been a very positive experience. Our customers are very happy. They use their web hosting, both at the whole philosophy and that the cost effective nature of it. No recently, and this has been going on for about the last year, we have also become an integrated vendor for MorePhotos. And what that means is that all of MorePhotos' Customers, which I believe at last count there was around 3,200 or 3,300 are able to use our lab to fulfill their orders for their customers. And this has really been exciting for us because of course it's offered our services directly to folks without us having to find them and spend a lot of money to find them, but it's also enabled MorePhotos to be able to offer the services of a professional lab to their customers. It's been a real great, symbolic relationship. We're very happy with it. It's resulted in us being able to grow significantly through new customers, and it's like I said, allowed MorePhotos to be able to offer the services of a lab with confidence. And being able to offer this in an integrated fashion, just means its easier for the photographer, because now instead of having to go through a lot of steps in getting an order, charging a customer for an order, and then going through putting an order together, going to our local lab, run it through a CD, doing all the cropping and what have you, now all they need to do is upload an order and really the MorePhotos' system can take it from there. More Photos has built in real-time processing for credit card collection so the photographer doesn't have to worry about the money, and the ordering software just allows the photographer with a couple of clicks of the mouse to send the order to us for fulfillment with the complete information as far as what to print, how many to print, what sizes and what have you, as well as the complete information on who to send it to. So it really couldn't be easier for the photographer. It's working great for MorePhotos. It's working great for us so we've been very, very happy with the relationship, and not only that, they're just nice people. My wife and I visited them a couple months ago at their offices in Traverse City, and had a tour around, and they're just good people to deal with. They are as dedicated to customer satisfaction as we are and I think that's unusual to find today.
Michael Smith
WMPhotoWorks
616.928.0250
www.wmphotoworks.com
| Interview with Bill Artman of Bill Artman Photography from Shawnee, Kansas | Listen |
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JOHN: Bill, tell us how MorePhotos.com has helped your business?
BILL: Well, MorePhotos.com is an outstanding company. I've been a client of MorePhotos for 4 or 5 years, and Mike Connors and all of the people at MorePhotos could not be more helpful. We put all of our photographs on the web that we shoot. Our wedding photographs, our portraits, photographs - our commercial and our corporate photographs for, you know, viewing and then also for ordering, and if we have a question, if we have a problem, and we call the MorePhotos' tech support folks, they are extremely responsive. As an example, we had a minor problem that we were experiencing several months ago, and MorePhotos' tech support worked for quite a few weeks just on one particular item. I think it was affecting our studio, I don't think it was affecting other studios at all, and they got it resolved for us. The other thing that I really, really appreciate with MorePhotos is that if they are going to be doing system upgrades or system maintenance, they will send an email to all of their customers ahead of time letting us know that they're going to be doing maintenance. If there was a big internet outage, for instance, and if that internet outage affected the ability to access my website, after that outage happens they would typically send out an email to all of their customers notifying us that, hey this problem occurred and so they're very, very good at keeping me informed as to what has happened, or any future maintenance. So, I could not recommend MorePhotos to a higher degree. I've been very, very happy for what they've done for us. Also, they are constantly innovating and bringing out new features that are very, very helpful to all their customers.
Bill Artman
Bill Artman Photography Inc.
913.631.4725
www.artmanphoto.com
Testimonial from Stan Ruddie of ASI Photosy
I wanted to get back to you concerning your internet services for my studio. Since I have switched over to MorePhotos.com I have seen a dramatic increase in customer activity. The automated upload and ordering has made it so easy for my clients to communicate their wishes to me. I have been better able to upload and keep track of all of my assignments and the customers actions.
The "album" section allows the editing comments I have only been able to acquire with wasted time by the customer, me and my assistants.
I also want to commend your technical staff for making the simple switch especially easy. When I ran into a problem I was competently assisted and had a virtually seamless transition to the new site that you host.
I will be at the local affiliate PPA association (past president) meeting tonight and will let everyone know that I endorse your service. Stan
Stan Ruddie
ASI Photosy
410.643.0302
www.asiphotos.com
| Interview with Tom Holloway of Pro Image Photography of Niceville, Florida | Listen |
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JOHN: You are listening to V-Talk Radio Photographer Spotlight. We are in the studio with Tom Holloway of Pro Image Photography in Niceville, Florida. Tom, can you tell us how MorePhotos has helped your business.
TOM: Wow. Great question. Where can I begin? Well, I'll basically tell you that I probably would not be in business. I can't say that I wouldn't be in business, but I surely wouldn't be as successful as I am right now without MorePhotos. You know, honestly, and I'm trying to be straight from the heart here, they are fantastic. I have been with MorePhotos since their very beginnings. I think when I first joined up with them, they had maybe 15 or 20 customers. I know they are huge now. They are world-wide, They are just incredible. They are so different from all the other ecommerce sites that are out there that are constantly pulling for our business. They pretty much let us run the show. There's as many options out there as you want to choose, but you can tailor pick them to fit your business. One thing to me that they have really set themselves apart from a lot of ecommerce sites the others have is the bulk of them out there really want a percentage of your business. What I'm saying by that; just say if I do a family portrait, they place a $1,000 order, they may want 10%, 15%, 20% of that order that that customer placed. MorePhotos operates totally different from that. They charge a flat fee per month for x number of images. Currently, I think it's $49 for 2500 images a month, which I think is fantastic. We can float those in and out, so basically what I do is as I put up new events, I take down older ones. Those can also be a combination of your portfolio and sample site images, as well as customers and different things for your portfolios. They're great. Over the years, I have pretty much been a beta-type customer with them, to where when something new comes out, they'll ask me if I want to try it and I do, and we give it a thumbs up or a thumbs down, but honestly I can't ever remember giving it a thumbs down because they're so innovative with what they come out with. It's just great. They are constantly coming up with new ways to enhance our website, and Mike Connors, the President and CEO with MorePhotos, is just an awesome guy. He's so down to earth. I've met him a couple of times at trade shows over the years, and they are just fantastic people to deal with. If I've ever got a problem, it's handled spontaneously. They've actually done things to my website while I have been on the phone with them. I'm really not one of these computer geek-type people that understand all the ins and outs of how that stuff works, but with MorePhotos and their software, you don't have to. They pretty much handle the rear end of all that stuff and it just works great. Like I said, I can't say enough good things about them.
Tom Holloway
ProImage Photography
850.897.1888
www.proimagephoto.net
| Interview with Dave Rafftery of Trotter Photo of Manchester, Missouri | Listen |
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JOHN: You are listening to V-Talk Radio Photographer Spotlight. We are talking with Dave Rafftery of Trotter Photo of Manchester, Missouri. Welcome, Dave. Can you tell us how MorePhotos has helped your business.
DAVE: Well, MorePhotos is a very convenient thing for us, to the point to where anybody here can upload the photos. They make it very user friendly for us to get all the photos online from a wedding or a portrait. This saves brides from passing paper proofs around to family and friends. They give them the information on how to get to the photos online, which goes directly through our website. They come to our website. We have a button on the front page, saying “online ordering.” They click on that and find the category, which is wedding portrait location work, several different categories we have on there, and then they find their event, enter in their passcode if there is one, and all of the pictures are viewable. It's really nice. They have a popup system to where they make the little images look larger. Their magnifying glass tool is really something for a large group because people can click on there and see if their eyes are open. This has enabled us to get a lot of orders that we would probably never see, so it has really increased our bottom line.
Paul Staford
Trotter Photo
636.394.7689
www.trotterphoto.com
| Interview with Pat Dorgan of Pat Dorgan Photography of Streamwood, Illinois | Listen |
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JOHN: We are in the studio with Pat Dorgan of Pat Dorgan Photography of Streamwood, Illinois
JOHN: Pat, can you tell me how MorePhotos has helped your business?
PAT: Absolutely. I'll tell ya. I just love this company. I found them on the internet and while I was looking for an organization to work with so I could upload photos onto the internet, I photograph horse shows and with the digital revolution, so many things had changed and my sales started to slide. People were buying proofs and then scanning their own stuff at home. I thought, oh gosh I can't let this happen. So I was looking for a company to work with; came across MorePhotos, and I liked the people within the organization instantly. But what was more important was when I took the virtual tour, you know the tour through the system and how it worked, I could understand it. I am not one of those technologically proficient people, and this site was so easy to move through – to navigate through – you know to find your way around, and it's easy for my clients. Even clients who are not comfortable with computers will call me and say, hey this is so great when you said I had to buy my pictures online, I thought for sure I would never make it through, but this is a great site. It works so easy –thank you for arranging this for us. But you know MorePhotos is terrific. My sales, I think, increased over night by 30 – 40% and people have more time now with the images online to look at them. They don't have to come and see me at a show, and they only have 6 hours – you know a window of 4 – 6 hours to view their prints. They can look at them online for four weeks and they love it. I have people sometimes come back and buy you know twice. They place a second order because the pictures are still there online and that's great. I can't say enough about their technical people. I called one morning and they weren't even open and somebody answered the phone, and boy I really needed help that day. Kelly was there, she helped me out, fixed my problem and I'm just grateful. I'm grateful for the system. I'm grateful for the technical people, and grateful for the way Mike Connors just continues to improve the system and enhance it. I just couldn't ask for more.
Pat Dorgan
Pat Dorgan Photography, Inc.
847.783.0644
www.dorganphoto.com
| Interview with David Myers of David Myers of Treasured Images of Slidell, Louisiana | Listen |
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JOHN: We are in the studio with David Myers of Treasured Images of Slidell, Louisiana.
JOHN: David, can you tell me how MorePhotos has helped your business?
DAVID: Well, when we first started Treasured Images back in 2004, a friend of mine turned me on to MorePhotos, and I contacted them right away. I've always found the software to be very user friendly and the staff at MorePhotos, well they treat you like you're their only client. They're always there for ya. There's a team of people always ready to help and consistently making things better. Not to mention they have a variety of vendors that make it seamless for the consumer. A customer can go online, order something. It's as simple as me pressing a fulfill button and the product ends up in the customers mail box without me even touching it. And the greatest part is I get to make money on that. I definitely recommend MorePhotos to anybody who is looking for a supportive web company to host the images and also assist with vendors and helping with setting up credit card procedures and authorization services and things like that so I can't say enough good things about them. I would definitely recommend them.
David Myers
Treasured Images
985.960.1002
www.treasuredimages.net
| Interview with Carl Brown of Southern Exposure of Red River, New Mexico | Listen |
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JOHN: We are in the studio with Carl Brown of Southern Exposure of Red River, New Mexico.
JOHN: Carl, can you tell me how MorePhotos has helped your business?
CARL: Well it has certainly given us a market that we wouldn't have at all if they weren't available. We do whitewater rafting photography in the summer time and we market it exclusively on the internet. We do some other things, our family portraits, our weddings, our family reunions, all of our special events – we market those on site as well as online, and that gives us definitely some extra cash flow ongoing after the event and that really helps. They just opened up a whole national market for selling our photographs we just didn't have before. Especially in our rafting – there's one particular – we used to shoot them and sell them on site. We've been doing it for 22 years so there was no mention of an internet back when we first started. There are some rafting companies that never could come see their pictures down there because they just bust em in, bust em out. We never could market correctly to them, because I just couldn't see em. So this gave us a whole market that didn't exist before there too. We use them in lots of different ways and we're not afraid to.. we have different pass out cards to give to everybody on every different event we shoot. We also have a little presence here in Red River and some of the local websites. They've been great to work with. They've changed a lot of their structure on their website to accommodate us when we came over to them. They changed the way they tier some of the levels so people can narrow their choices to just a few pictures rather than a whole lot. It keeps us from having to upload tons of pictures and for them to have to download tons of pictures just to look at. They've really helped us a lot with re-designing their website to accommodate some of our needs and also to address our customer's needs. You can tell when we're getting lots of questions on the phone concerning things on the internet, we know we're not being efficient with the internet. It's supposed to be phone call free for the most part. So we adjust those with them. We call it Carl's wish list and it's getting narrower and narrower. They've taken care of almost everything on it. We're always on em about it to see how they are and they're very accommodating. We probably put about 150,000 images on the web for a year, so we're pretty active on our website.
Carl Brown
Southern Exposure
800.754.9520
www.southernexposurephoto.com
| Interview with Bonnie Baker of Bonnie Baker Photography of Concord, Massachusetts | Listen |
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JOHN: We are in the studio with Bonnie Baker of Bonnie Baker Photography of Concord, Massachusetts.
JOHN: Bonnie, can you tell me how MorePhotos has helped your business?
BONNIE: Yes. MorePhotos has been amazing. Since I signed up with them, they have hosted my website beautifully, but they also have a shopping cart feature on their website which has been immensely helpful. Their interface for my customers has been wonderful. My customers are able to go online, look at my photographs, and if they want to purchase them, they can do so. They can see all the information they need for pricing and ordering and there also is all my contact information so they can contact me if they have any questions. MorePhotos.com has helped me, their customer services has been wonderful. I've had a few questions every once in a while, and I've been able to call them up and they get right to my problem or my question and they help me immediately. I've been very pleased with the service I've received from them.
Bonnie Baker
Bonnie Baker Photography
978.369.0033
www.bakerphoto.com
| Interview with Jeff Hawkins of Jeff Hawkins Photography of Orlando, Florida | Listen |
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Jeff Hawkins of Jeff Hawkins Photography of Orlando, Florida JOHN: We are in the studio with Jeff Hawkins of Jeff Hawkins Photography of Orlando, Florida.
JOHN: Jeff, can you tell me how MorePhotos has helped your business?
JEFF: Well, let me tell you guys, this is probably one of the best organizations we've been involved with, and I truly believe has really helped us to be successful in what we do, because of the ease of the software to upload our images and our events online. They've got so many great advances they've made in the software, and this is the number one thing I think when we are on the platform and we promote to photographers is the fact that, look – you're not gonna be nickeled and dimed for your money. We spend a lot of time getting this money and we don't want to be going out and having people, you know, take percentage of our products and everything. With MorePhotos it's a flat rate. You get your images online; you don't have to worry about that. It's the same way every month, and if you go over, I mean it's just a small percentage, but by no means is it objectionable. But the fact is, using MorePhotos will definitely help you to make money and the ease of use. It's easy to put in your work flow process and it's easily gonna make you a lot better photographer and get your message out to the masses.
Jeff Hawkins
Jeff Hawkins Photography
407.834.8023
www.jeffhawkins.com
| Interview with Pat Cubal of Socal Photos in Oceanside, California | Listen |
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JOHN: We are in the studio with Pat Cubal of Socal Photos in Oceanside, California.
JOHN: Pat, can you tell me how MorePhotos has helped your business?
PAT: I'm glad you guys asked me that. The best thing that More Photos has given me as a business owner and a photographer is control over my business. It has allowed me to set my own price rates, it has allowed me to go out on the internet and find other companies that offer competitive pricing on the different products and it allows me to set my own product with my own price rates. You know, by doing that, it lets me give my customers many more items to chose from and it helps drive up my sales.
Patrick Cubal
SoCalPhotos
760-433-8980
www.socalphotos.com
| Interview with Kim Wise of Cascade West Photography of Kent, Washington | Listen |
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JOHN: We are in the studio with Kim Wise of Cascade West Photography of Kent, Washington.
JOHN: Kim, can you tell me how MorePhotos has helped your business?
KIM: MorePhotos has helped my business through the caring and attention to detail of Mike Connors and his staff. We use them as a hosting service to post images for our customers to view and purchase. The advice we've gotten from Mike and his group on marketing has directly resulted in increased sales and more money in our pocket. I've tried other online hosting services, and I'm not gonna name them here, but the service I have received from MorePhotos is just unbelievable. And in such a positive way they are ready to help their customers. I have benefited greatly from them, and they have earned my loyalty because of that.
Kim Wise
Cascade West Photography
253-813-8031
www.wiseimages.com
| Interview with Brian Geraths of Prints Charming Photography of Portland, Oregon | Listen |
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JOHN: We are in the studio with Brian Geraths of Prints Charming Photography of Portland, Oregon.
JOHN: Brian, can you tell me how MorePhotos has helped your business?
BRIAN: Yes, in fact, about 4 or 5 years ago, I was looking for a shopping cart service or boxed program, and I needed to be able to extend my reach beyond events so that the guests of a wedding could actually see their photos because otherwise, the brides took the album to their homes, and there was just really no way for the other people to enjoy the images. As common as web shopping carts have become, I researched a bunch of them and MorePhotos' system has, not only been state of the art, but it has been very intuitive. All you have to do is think about a new feature and somebody on the other end is already working on it. I'm always too late if I've ever made suggestions, because they are already on it. They have just done phenomenal things.
Brian Geraths
Prints Charming Photography
503.246.3056
www.yourprints.com
Great System
It is unquestionable that MorePhotos has an amazing product, great technical support, and everything you will need to sell your images online. But what you may not realize is what a great website can do for your business.
I started taking pictures less than a year ago and my business has exploded. I am certain that I would not have a quarter of the business I get without the help of MorePhotos. I have never done any advertising, but I regularly have people calling from an hour or two away for appointments.
It took some work in the beginning since I had no previous website experience but MorePhotos tech support patiently walked me through everything I needed. Now it only takes about a minute to add a new event complete with a personalized welcome page, and any discounts, shipping and pricing sheets that I want! In no time at all my customers are viewing their pictures and sending family, co-workers and friends to my website to show off their pictures.
Thank you MorePhotos, I cannot express how much I appreciate what you have done for my business.
Ben Shirk
Shirk Photography
www.shirkphotography.com
International Review!
Hi Kelly, Thanks... I just want to add a side note, that I absolutely love the online viewing options you provide and how you keep adding in more features for us to have. Your support has always been 100% and I am very happy that I've joined with you.
Look forward to future updates and many more uploads :)
Shiri Shapiro
Testimonial from Andre' Alfred of 2nd Chance Productions
Eric, your technical support representative, has been consistent across the board. He has always been professional and even if I did ask a dumb question (we know that those do exist) he handles them with care instead of an opportunity to respond facetiously. He adapts to the callers personality and he maintain his bearing along with getting his job done. ...
I appreciate your email it was definitely timely. Eric really was the one who kept me coming back. Guess what? He doesn't even know. If I was in the position I would probably offer him a job.
Take Care David and I really appreciate your correspondence. I thought that MorePhotos was a just a "one night stand" but in fact it's working towards a great relationship.
Andre' Alfred
2nd Chance Productions
911 Ahoskie Cofield Rd
Ahoskie, N.C. 27910
(252) 287-9111
Testimonial from Pat Dorgan of Celebrate Life
Kelly, In our conversation this morning I mentioned it took me 5 ½ hours last night (ending at 3:30 a.m. this morning!!) to upload 9 classes from an equine event this past weekend. After working with you, it took just over 2 hours to upload the additional TWENTY FOUR classes. Thank you, thank you, thank you!
Thank you for coming in to work early AND for answering the phone before you were even open! Thank you for your ability to quickly identify the problem and fix it in warp speed. Thanks for being there for me ~ I really needed help this morning (actually at 3 a.m.!) You got me back on track allowing me to meet the deadline promised to my customers. Meeting deadlines is HUGE with me.
Did I say thank you? I really appreciate you Kelly. You're awesome.
Pat Dorgan
Celebrate Life
Pat Dorgan Photography, Inc.
32 Woodridge Ln
Streamwood, IL 60107
(630) 289-5342
www.dorganphoto.com
Testimonial from Graham Staniforth
"After receiving an email from Adobe advertising some of their new partnerships, I realized that MorePhotos was exactly what I was looking for: an easy way to ftp hundreds of photos at a time, integrate them into my website, and incorporate a shopping cart that can sell any possible item I can think of in sports photography. All the people at MorePhotos were among the nicest sales and tech support people that I have done business with. My calls were promptly answered and the people on the other end of the line were in no rush to get me off the phone. I truly felt like I was their #1 priority. Shortly after signing up, I received confirmation emails that allowed me to adapt my existing site to the MorePhotos platform almost seamlessly.
When I did have my questions, their help staff was extremely knowledgeable and walked me through not only the questions that I had but also any questions that I might have in the future. Within 24 hours my site is up and running with MorePhotos and I no longer have to pay the high commissions that my previous developer demanded. Not bad for a guy with minimal website design experience.
Thanks MorePhotos"
Graham Staniforth
Austin, TX
Testimonial from Kay Brown of Kay Brown Photography
"I started my website with you in Jan 04. We had a website before but we did not change it or try to make it interactive in any way because we had to go through a webmaster.
I make changes to my website weekly or at least bi-weekly. I have a page called "daily news" that I chat about "nothing" but I give away photo items so it keeps my regulars checking it.
We were in the main area hit by Hurricane Ivan last September. We were getting about 150 hits a day at that time. We were really scared about what the hurricane was going to do to the local economy. To make the long story short, in October and November we received close to 500 hits per day. I actually questioned the integrity of your counter until it fell off again after Dec 20. November was the largest month we have ever had and I believe this Christmas was the largest Christmas. I do believe the October clients talked it up and were able to show off their photos at the office immediately which gave people time to book in late October and through November. It did not let up until the cutoff date.
The website was the smartest thing I have ever done.
I had a thought. Different businesses sponsor speakers as they travel speaking to different photographic guilds and conventions. Do you have booths at the conventions? I think every photographer needs to know about your websites. It has definitely made a huge difference in my business, just when we needed it.
Thank you again. Oh and the support people are just superb. I have worked with Kelly and Eric in the past (both very good) and then today I had a little problem and this guy was just great. Didn't get his name."
Kay Brown
www.kaybrownphotography.com
Testimonial from Frank Harrison of Time Piece Photography
MorePhotos has given me MORE than I could ever imagine. They have revolutionized my online business to the level of precision and perfection that is unmatched by other company. I have received the highest quality of customer service imaginable. MorePhotos has always considered my enhancement requests and have well exceeded my expectations on what could be done with online imaging. The tech support goes well beyond the call of duty for me. They continue to grow and add features that makes my job easier and more profitable.
GREAT JOB!
Thank you! MorePhotos…. Your customer FOREVER!
Frank Harrison
Owner /Time Piece Photography
Testimonial from Sheila Goode
"Well it's been a year since we started and just wanted to tell you how pleased I have been with your web service. It has really made my business come alive. As my clients are only in my area for their holidays, it is has been a great tool to allow them the opportunity to view their images online right after the shoot and upon arrival back home. Many have really enjoyed inviting their family and friends to share with either their wedding or holiday pictures on the beach.
I receive solicitations for other web sites on a regular basis, but have not yet seen one that offers the ease of use or the sophisticated look of your site. I especially appreciate the fact that your site allows me to advertise my services to my clients, rather than yours. I think my client feels a level of confidence thinking they are dealing directly with me and my site rather than going through another party (ie: Pictage or Event Pix).
Again, thanks for all"
Sheila
Testimonial from Pat Dorgan
"Thank you so much for the time and energy you are putting into improving this program for people like me! I LOVE being able to send a confirmation message not only so they know their order came through, but advising when they can expect to see their order.
The multiple print discount is awesome and something I had been doing prior to using this program so you've allowed me to provide services I've offered in the past. Your upgrades help me make every effort to retain the "human touch" aspect of my business as well as increasing sales.
I'm also noticing that since I posted my first event 5/19 (which really wasn't an event at all - I went out to play and posted the shots as a trial entry!) I've received over 6500 hits. Thanks for such a great program. Your efforts are really appreciated!!"
Pat Dorgan
www.dorganphoto.com
Testimonial from Pat Gaines of Gaines Photography
"Just thought I'd drop you a line and these photos of our onsite sales/printing set up. We took part in four National Baseball & Softball Tournaments during July and August this summer, which kept us on the road for eight weeks with a staff of four photographers and six computer/printer and sales people at the concession trailer.
"The four tournaments combined hosted more than 280 teams with 3,600 athletes from all over the U.S., as well as Canada, Mexico, Korea, Dominican Republic, and Australia of which we took more than 55,000 action shots that were displayed for onsite sales for the parents and participants to choose from while at the tournaments. As well, our customers really thing it's great to be able to go to our website after they get home and choose from the thousands of images taken at these tournaments and at their leisure make their purchases online from the photos of their teams.
"We did very well this summer, had a great time and learned a lot during this whirl wind tournament tour and we are already in the planning stages and holding several contracts for National Tournaments for next summer.
"Once again Mike, thank you for providing such a wonderful venue to host our photos and the fantastic personal service and support you and your staff have provided for us.
"The decision to go with the MorePhotos system in hosting our online sales has been one of the best decisions we have ever made."
Regards,
Pat Gaines
Matoon, IL
www.gainesphoto.com
Testimonial from Terry Burton of Terry Burton Photography
"I am a fairly new customer to the MorePhotos family. For 2 months I grew to be a pain in the side to many online companies with this question, that question, let me look at this, let me look at that. I have found MorePhotos to be the perfect fit for my business. From the beginning Mike Connors was wonderful to work with, I took hours of his time and I am sure he would have taken even more time if I needed it. I originally decided to go with another company however after trying to do this and do that with them I decided to forgo them and make MorePhotos my online viewing company. To say that I am not computer illiterate would be an understatement.... Everything must be explained to me even down to the final details. Reading a book, forget about that, give me that voice to help me. Within just a couple of hours I had images up and ready for my clients to view. I found the entering was so simple that even my grandchildren could do it, and they will during the summer months. From start to finish their program is so user friendly. If a problem arrises, and believe me with me doing it one would, all I had to do was call Ben in Tech Support without hesitation he know what the problem was and went step by step with me to fix it. To show you how many times I have called I no longer give my name or studio name, just say "Hi Ben" and he knows exactly who I am along with my web site and passwords... To sum it up, would I recommend MorePhotos, in 4 words, With Out A Doubt." - Don Farquhar, The Associates, Overland Park, KS
"MorePhotos has made it easier for our wedding images to be seen by all of the wedding guests, including the minister, who originally never got the chance to see the images. We hand out business cards at the reception, complete with web site instructions to all of the guests, (with the bride's permission). Doing this has increased our wedding sales by at least 20%.
Having your images on the web site is like someone saying "Here, look at my photographs, but first read the photographer's yellow page ad." Everyone who views the images is exposed to all of your other services." - Terry Burton, Terry Burton Photography
International Review!
"I wrote this as a follow-up report on internet selling using the US based "MorePhotos" system (www.MorePhotos.com).
Within hours of asking for information the guy who is the boss of the company - Mike Connors - was talking to me on the phone. There was no hard sell and even now I can pull out of the system at any time. Within 2 days of speaking to Mike I had all of the software necessary to start putting together my new selling website. None of which was branded with any "MorePhotos" advertising, a nice touch.
Basic frameworks are provided in various formats and adding the backgrounds, colours, pictures etc is a piece of cake. Guidance when required is from one of Mike's staff always only seconds away (I use Skype for ease of information transfer) far better than any help line I have ever contacted - and at no extra cost. I usually speak to Kelly who is brilliant, I haven't found a problem yet which she couldn't solve in minutes. The actual image up-loading software is very versatile in that it will handle files of whatever size, tif or jpeg converting them to system requirements for thumbnails, viewing images & slide-show. Site security is well thought out with the usual right mouse button disabled to prevent copying plus a custom watermark feature (I like the 3D version of this). We had a glitch caused by the "Phase One" software which basically creates a double file extension (a double period) this isn't a fault but the MorePhotos upload program didn't like it. Within 48hrs of reporting this through the lovely Kelly, they had written a small program correction to accept the double file extension and Hey Presto! fixed. Proofing images using this method is much quicker and easier and we have had a good response from customers - existing & potential. Deleting or adding to "events" is a breeze, as is editing any text, pricelists, shipping costs or discount tables. Credit card details are taken over a secure server, which is part of the site and can be performed in realtime if required; although we opted for the second option of manually inputting CC data after we receive the emailed orders."
Brian G Ramsden
www.highlightphoto.co.uk
International Review!
"This site has been one of the best money making programs I have been involved in and I am recommending it to every photographer that I know in the UK. It really has influenced the way that I sell my images. I now get orders World Wide including USA, Canada and Australia to name but a few.
Please pass my comments on to those who need to know.
Keep up the good work!"
Philip F., Philip Fearnley Photography (United Kingdom)
Testimonial from Dean Stewart of Dean Stewart Photography
"Your proposal sounds great. I really appreciate your attention to our special needs. I realize our volume of images and especially our volume of events is a little unusual.
Also, we have been extremely happy with your service and the reliabilty of your server. If need be, I would be happy to provide a testimonial or be used as a reference for your site. There is a possibility that I will be speaking on what we do and how we do it. I was astounded to find out we were one of few (if not the only) member of PSPA previewing our portraits online.
I believe too many companies have attempted to set up their own site for previewing and sales. Your service has provided the opportunity for our company to provide a service that non of the larger companies have been able to do yet." - Dean S., Dean Stewart Photography
Testimonial from Eddy Macchione of Macchione Productions, Inc.
"I'm very happy with you, and all the photographers that I gave your number to, have no problems. I can not describe the calls I get when I call the bride and tell them to go and look at their photographs on the web, and their distance friends. There are no words." - Eddy M., Macchione Productions, Inc.
Testimonial from Tony A.
"I like having my domain name without the .photoreflect.com thing attached. I like not having to pay the credit card fee... as I have my own (merchant account)." - Tony A.
Testimonial from Greg & Sandra Scott of Picture This! Photography
"We are very happy with the improvements to our MorePhotos site. We especially love the website options part!! Keep up the good work!", Greg & Sandra Scott, Picture This! Photography
Testimonial from Lyle Pendy of Peak Impressions
"I'm a new customer of MorePhotos. I wanted to send you a message regarding the fantastic support I've received from Eric Freed. When I was getting things setup, I had a lot of questions. It seems that every time I called, Eric was the unfortunate soul to pick up the phone. I'm surprised he didn't add me to a Caller ID Hotlist;)
Eric was always very professional and helpful. He was also very prompt in returning my call if he had to find an answer. I had already set up an account with another company but soon discovered "you get what you pay for". After having numerous issues, I decided to research other companies. Once I read the testimonials regarding your customer & technical support, my decision to change was much easier. I was not disappointed.
Keep up the good work!"
Lyle Pendy - Owner
Peak Impressions
703.779.7664
Lab Review!
"Thank you for all the help you gave us in setting up Mr. Puckett. We got the pictures imported, and I think everything is right. I know we have more to do with the software at PhotoTek, but I wanted to take the time to tell you "Thanks".
You were very patient leading me through all the setup, and you made it seem simple. I think the site looks great and I works really cool.
Congratulations on a great product!" - Lynn B., PhotoTek of Lake Charles, Inc.
Testimonial from Lvonne Bennett of Bennett Photography
"For a few weeks now I have been wanting to write and let you know how effective my current web-site has enriched my business.
As you may know our studio has been photographing weddings for over 20 years. We normally photography a total of 45 weddings (one a week-end). The difference in using MorePhotos compared to years past has really made a difference on the timing of the booking and the type of client who books really early.
Normally, our studio would have booked about 10-15% of our weddings by December for the following year. Since going on-line with MorePhotos in Late July of 2002, our studio began booking earlier with what seems to be a higher type of clientele. As of December 5th, 2002, our studio has 90% weddings booked for the year 2003, which only leaves us a few weekends open. When my normal wedding calls begin the day after Christmas (when the girls received their rings), I know for sure that I will fill my entire dance card with a few calls.
I'm from a little town of under 10,000 people.......This website has experienced hundreds of hits since July.....I have received calls as far away as Iowa (wanting to know if I travel). My orders on-line have been as far away as England. (I photographed a wedding for a couple who married in Southern Indiana, but both had families in England who could not make it to the wedding - I had their wedding on-line within 24 hours for everyone to view). My bridal couples love being on their honeymoon and being able to go on-line to review their images......
Before MorePhotos came into the picture I had to sit down at the studio and spend at least 2 hours per potential client to try and make a sale. Now when a client enters my studio the sale has already been made, they are just looking at the final products that will receive in the wedding package of their choice.
Since July I have booked more weddings by phone using my web-site than I ever had in all of the years past.
The best advantages that I like most:
I no longer have to mail out my 15 page catalog of wedding information to the price shopper.......they print it off of the web-site. This saves me $1.75 per phone call. (I still give the bride and groom a hard copy complete with binder when they enter my studio -it has a lot more information than what is on the website) The money I have saved in mailing out my catalog to potential clients (people price shopping) has paid for my website. Now the client who comes in has seen my work ... they have the prices in hand and they are ready to book.
The other advantage is having all of my wedding images go on-line within 4 days after the wedding for all of the guests to review. This has really enhanced my sales. I believe since going on line with our engagement images, bridal portraits and wedding images, our sales has reached a new level that we really didn't expect. (Since July, I have calculated that we have had an increase in sales of more than 20% in increased sales that I know we would not have received with only a proof book going into the brides hands).
The other advantage that my clients like - they get to review each wedding on a weekly basis....once they book with my studio, I encourage them to review my site and select images that they would like to see as part of their coverage. (Example: I had one location site that has become very popular in this area......a lot of my clients see what can be done at this site and they ask for similar images for themselves). I just wanted to say Thank You for the service......it is exactly what my business needed in this digital world." - Lvonne Bennett, Bennett Photography
Testimonial from Edith Gilbert, Wedding Consultant and Author
"Now there is a new, easy, and fast way to share your photographs without obligation on your part. Using the internet, your relatives and friends will be able to choose the pictures they would like to order with a click of a mouse. The photographer can then bill them (taking the financial burden off yourself) and mail the photos directly." - Edith Gilbert, Wedding Consultant and Author
Testimonial from Bob Ingraham
"I signed up with MorePhotos just over a week ago, and had to share with you how pleased I am, so far. Since I have a day job that detracts from what I enjoy doing, I haven't had all the time I wanted to spend learning the software. But even with limited time, I'm up and running, and have uploaded my first couple of sample events and senior portfolios for clients to look at. MorePhotos software is extremely well-documented, and easy to operate. I have a couple of points to concentrate on as I get time (Price Sheets primarily, and the ordering process), but at this point in my timeline, how relatively far I've come has more than met my expectations.
I needed to email Tech Support once on Sunday, and got a nice response from Ms. Hradek on Monday.
So all in all, I just wanted to tell you that I'm very pleased that I decided to work with MorePhotos. Everything so far is as advertised.
Thanks for being there." - Bob Ingraham, www.bingphoto.com
Great Customer Service
Testimonial from Chip Bailey of Champion Photos
"I wanted to take a moment to write you concerning your A-1 Support Team. I have had the opportunity to speak to Eric, Tom and Kelly on various issues and each time, I have been overwhelmed by their professionalism, thoroughness and desire to "get it right."
There were some setup issues originally, but they took care of those quickly. Subsequently, they have handled every other issue or question with ease, confidence and friendliness; and I am impressed.
Your guys are a throwback to the days when people actually cared about Customer Service. Most companies today CAN'T and SHOULDN'T use that term anymore. You can wear the moniker proudly and boldly! It is refreshing!
Thanks again for the help in launch of Champion Photos. We hope to be one of your top generators soon! Be blessed." - Chip Bailey, Champion Photos
Testimonial from Scott Quintard of UCLA Photo
"Our experience and satisfaction with your company is a “10”." - Scott Quintard, UCLA Photo
Testimonial from Tom of Pro Image Photo
"You people are great. The support and customer service is unreal and I hope it stays that way. Have never been happier with any other place I have ever delt with - business or personal." - Tom, Pro Image Photo
Testimonial from Katherine of Unforgettable Images
"Thanks for all the work that you and your team have done to make my site work as it should. It looks, and works great now. Hope the orders start rolling in as well!
Getting the business back up and runnin is going very well thanks to you, and everyone at MorePhotos. Thank you very much." - Katherine F., Unforgettable Images
Great Tech Support
Testimonial from Kevin of Taylor Photography
"Your instructions were flawless. It works perfectly and looks much better. It appears more integrated into my site and projects a more professional image.
Thanks for the excellent help." - Kevin T., Taylor Photography
Testimonial from Gary Olson
"I've used MorePhotos for about a year... I've been very happy with ALL aspects of your service. The guys in Tech Support are always very helpful and prompt with replies to help us out." - Gary Olson
Testimonial from Sharon Teachey
I love the Morephoto's team..They are a bunch of wonderful people.
Last week I talked to probably four of them and I always receive so much help and assistance that I am at awed. When I first decided to move to Morephotos my biggest concern was tech support and the hours of operation, because I like to do a lot of things in the middle of the night. I must say the hours they operate have not been an issue at all the support and attention I receive is excellent.
Tom blew me away with the ability to get my galleries over to one page…Suzan was a wealth of information for SEO that I did not know existed…James helped me on other stuff.
And lastly, the person I bug the most, Eric…his extension is forever burned-in-memory…I use a lot of his time and he is patient and attentive to my concerns and resolving issues. Thanks Eric and all so much for your hard work and diligence.
I Love the Morephotos Team!
